Accountability
Corrections Policy
We correct material mistakes openly and preserve the distinction between new information and errors in the original work.
Effective
Report a possible error
Send the page URL, disputed statement, and supporting evidence to sales@knowyourcompany.ai with “Correction request” in the subject. We prioritize claims involving company actions, financial figures, attribution, legal or regulatory matters, and content that could materially mislead readers.
How we classify changes
- Update
- New information adds context without making the earlier account materially wrong. The page receives an updated timestamp and, where useful, an update note.
- Correction
- A factual, numerical, attribution, citation, or framing error could change a reader’s understanding. We correct the page and add a visible note describing the material change.
- Retraction
- The central account cannot be supported, contains a severe integrity issue, or would remain misleading after amendment. We stop normal distribution and preserve a public explanation where legally possible.
Review and disclosure
A correction request is checked against the cited material and any relevant primary sources. The author or editor may contact the requester for evidence, but publication of a correction does not depend on the requester’s identity.
Material corrections identify what changed and update the page timestamp. We do not erase a material error by silently replacing it. Minor spelling, formatting, or accessibility repairs that do not alter meaning may be fixed without a correction note.
Retractions and removals
A retracted page is removed from active feeds and normal recommendation surfaces. Where legally possible, its URL retains a notice explaining the retraction instead of becoming an unexplained disappearance.
Legal or privacy obligations may require removal. When disclosure is restricted, we record the decision internally and publish as much explanation as those obligations permit.